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Criminals are exploiting the analogue to digital switchover in the UK’s telephone network to scam elderly and vulnerable people, councils have warned. The Local Government Association (LGA) said it had issued the warning after becoming concerned the transition was creating new opportunities for scammers. Specifically, the LGA said it was concerned about the around 1.8 million people who use healthcare telephony devices, and which may need changing as part of the digital switchover. It said it had seen recent reports of scammers who call residents with healthcare devices and claim the resident needs to hand over bank details as part of the switchover, or they will be disconnected. As the digital switchover date approaches, sadly we fear that further cases will arise Councillor Heather Kidd, from the LGA The digital switchover will see most UK telephone providers move their customers from old analogue landlines to new, upgraded services which use digital technology, with the changes taking place up to 2025. Councillor Heather Kidd, chair of the LGA’s safer and stronger communities board, said: “We are very concerned by a rise in criminals taking advantage of the digital switchover to trick vulnerable residents into giving out personal information such as their bank details. “As the digital switchover date approaches, sadly we fear that further cases will arise. “Councils will always act swiftly with the police where any incidents are reported, but we also urge people to be vigilant and help to raise awareness of this crime. “The digital switchover is free of charge and residents should be aware that councils and their home care alarm providers or contractors will never ask for personal or financial information over the phone.” The LGA said anyone who is the victim of a scam or fraudulent activity should report it to Action Fraud as well as their local trading standards team. Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live

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Apple has opened pre-orders for the new iPhone 15 and 15 Pro. The new handsets were revealed at a livestreamed event this week, and will go on sale next Friday, 22 September. Pre-orders opened at 5am local pacific time, or 1pm in the UK. That is a little later than it used to be: Apple would open sales at midnight local time, which meant that customers on the east coast of the US had to wake up in the middle of the night if they wanted to ensure they were first in line. In the hours before those pre-orders opened, Apple took its store offline. Those attempting to buy anything saw a message reading “we can’t wait either”, and telling customers to come back later on. Apple was also once famous – and sometimes criticised – for the long lines that would appear outside of its stores ahead of the release of the iPhone, and the loud reception that customers received when they came to buy one. These days, however, it encourages people to buy the phone online if they can, and those queues have largely become a thing of the past. Nowadays, the company offers a range of ways to pre-order, many of which are intended to avoid queueing either online or at stores. Customers could line up their pre-order in advance, for instance – through a system called ‘Get Ready’ that lets them choose which iPhone and financing options they want, so that they are waiting when pre-orders actually open. Apple also lets people order their new products online and pick them up at a store, or to go to a store and have any out-of-stock products sent to them from there, in another measure that helps avoids lines or waiting. As well as buying the new iPhone directly from Apple, various networks are offering their own deals. Carriers largely run on the same schedule, opening pre-orders on 15 September and then making the phones available a week later. The iPhone 15 starts at £799, and the Pro version starts at £999. There had been considerable rumours in advance of the event that Apple was planning significant price rises – but prices actually fell slightly in the UK, while staying largely the same in the US. The normal iPhone 15 largely brings last year’s iPhone 14 Pro upgrades to the less expensive phones, including the Dynamic Island and its processor, as well as new colours. The iPhone 15 Pro gets a faster chip, improved cameras, and a new titanium material. The rest of the products unveiled during Apple’s ‘Wanderlust’ event – the Apple Watch Series 9, Apple Watch Ultra 2 and new AirPods Pro – are already available to order. Read More iPhone 12 is not emitting dangerous radiation, Apple says, amid fears of Europe ban France’s iPhone 12 ban could spread across Europe, regulators say Everything Apple killed off at iPhone 15 event

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