Criminals are exploiting the analogue to digital switchover in the UK’s telephone network to scam elderly and vulnerable people, councils have warned. The Local Government Association (LGA) said it had issued the warning after becoming concerned the transition was creating new opportunities for scammers. Specifically, the LGA said it was concerned about the around 1.8 million people who use healthcare telephony devices, and which may need changing as part of the digital switchover. It said it had seen recent reports of scammers who call residents with healthcare devices and claim the resident needs to hand over bank details as part of the switchover, or they will be disconnected. As the digital switchover date approaches, sadly we fear that further cases will arise Councillor Heather Kidd, from the LGA The digital switchover will see most UK telephone providers move their customers from old analogue landlines to new, upgraded services which use digital technology, with the changes taking place up to 2025. Councillor Heather Kidd, chair of the LGA’s safer and stronger communities board, said: “We are very concerned by a rise in criminals taking advantage of the digital switchover to trick vulnerable residents into giving out personal information such as their bank details. “As the digital switchover date approaches, sadly we fear that further cases will arise. “Councils will always act swiftly with the police where any incidents are reported, but we also urge people to be vigilant and help to raise awareness of this crime. “The digital switchover is free of charge and residents should be aware that councils and their home care alarm providers or contractors will never ask for personal or financial information over the phone.” The LGA said anyone who is the victim of a scam or fraudulent activity should report it to Action Fraud as well as their local trading standards team. Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live

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A food delivery driver has taken to TikTok with claims his company marked the trip as "too short" to complete. In the viral clip, that's racked up almost 4 million views, Josh (@BikingDC) recorded himself collecting a coffee order from the vendor, before delivering it to a customer two blocks away. “Quick trip,” Josh jokes to the customer, who responded: "Yeah man, it’s hard to get out of the office." As Josh rides away, his phone shows a notification that read: "Can not complete delivery … The trip was too short to complete." Sign up for our free Indy100 weekly newsletter "Imagine doing your job so fast they app tells you to slow down," the TikToker wrote as the caption. "Homie ordered down the street because he cant leave post and i can respect that … but like i still need paid. [sic]." The footage was flooded with comments from baffled users, with one saying "They really need to fix that." Another joked: "Bro does his job so good that app can't process." "It’s probably because he bought normal delivery instead of priority so he has to take his time delivering it," a third theorised. @bikingdc Imagine doing your job so fast they app tells you to slow down ? Homie ordered down the street because he cant leave post and i can respect that … but like i still need paid ? #uber #ubereats #doordash #delivery #fooddelivery #bike #bicycle #washingtondc It comes after a separate food delivery driver hit out at their customer for giving a $5 (£3.90) tip. "I just wanna say, this is a nice house for a $5 tip," the driver says in footage captured on the video doorbell. In response, the customer responds: "You're welcome." The worker didn't take to the response too well, and yelled "f*** you," before heading back to his car. "I say 5$ is good since it was a 20$ order...seriously, what do they expect more than what the order is," one person wrote under the viral clip, as another chimed in: "Did he expect a 100 dollar tip on a 20 dollar order?" Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.

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